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Booking.com cancelled woman's $4K hotel reservation, then offered her same rooms for $17K
Holland HotelBooking.comCBC Go PublicGO PUBLICMontreal Grand PrixAutomated hotel booking websitesEvent pricingHotel pricesSurge pricingTravel booking sitesMontréalOakvilleOntarioOttawaQuebecSamuelson-Glushko Canadian Internet Policy and Public Interest ClinicUniversity of OttawaDavid FewerErika MannBusinessConsumer protection and advocacyConsumer servicesHospitality and leisure industryHotel operatorsTravel servicesOnline travel servicesTourismAuto racing eventsAccommodationsTravel websitesFormula OneTechnology issues
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